Lodging online means the application can be completed from any location 24 hours a day, 7 days per week. It is also received by the Department directly from you.

It also allows you to check the current requirements and information from our website at the same time.

You can also access ImmiAccount, which is the 'front door' to our online services. It allows you to:

•         Apply for a visa or citizenship online from anywhere in the world at any time of day.
•         Access the My Health Declarations service
•         Continue a saved online application
•         Attach documents to an online application
•         Consent to using eMedical and answer medical related questions where required
•         Check the progress of an online application
•         Update application details online
•         AccessVisa Entitlement Verification Online (VEVO) (organisation accounts only)
•         Withdraw a visa application

1.  Can I check the progress of my online application?

Yes, but not by contacting the Department. You can check the progress of your online application using your ImmiAccount​​​​​ on My applications summary page or on application details page. You can find out the current Global Visa and Citizenship Processing standards 

2.  Can I change the answers / declarations in my current application through my ImmiAccount?

You can edit your application in your ImmiAccount up until you submit it to the department for processing.If you realise after you have submitted your application that you have made a mistake, you can complete a notification of incorrect answers online form within ImmiAccount.

3.  Can I use online forms in ImmiAccount to update my details?

Yes,there are different ways through which you can notify the Department of any changes.

The following online forms are available in ImmiAccount in the Related Links field and should be used if you need to update details after your ImmiAccount application has been submitted.These include:

•         Appointment or withdrawal of an authorised recipient (including migration agent)
•         Change of address details
•         Change of passport details, and
•         Notification of changes in circumstances

The Completed forms can then be attached to an in progress application via Attach Documents functionality.

4.  Your passport details have changed

You can tell us about changes in your passport details in 2 ways.

Applied online  - You can update your passport details in ImmiAccount on the 'update us' tab.. Not all details can be updated online in ImmiAccount such as changes to date of birth or gender.

Applied on paper or unable to update online - If you applied on paper or can't update your details online, complete Form 929 - Change of address and/or passport details form (172KB PDF).

Fast Track service

The Fast track service is a premium service providing priority processing to certain Visitor visa (subclass 600) applicants.

The Fast Track service is available to eligible passport holders from China, India or the United Arab Emirates who apply for either the Tourist or Business Visitor stream of the Visitor visa (subclass 600). Requests for the Fast Track service must be made at the time of application.

5.  Where can I make a Fast Track request online?

Visitor visa applicants who are applying online can request the Fast Track service before making a final payment by agreeing to Fast Track terms and conditions.Applicants who request this service must pay the Fast Track fee of AUD 1000in addition to the visa application charge.

6. Is there a guarantee that the visa application will be finalised within 48 hours?

The majority of Fast Track applications will be finalised within 48 hours ofbeing received by the Australian High Commission. However, all applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks. If further information is required in relation to an application, then it may not be finalised within 48 hours.

7. Can I request a Fast Track after my application has been submitted ?

Requests to use the Fast Track Service must be made at the same time as lodging the visa application form. The Department cannot accept requests to use the Fast Track after your application has been submitted .

8.  Transit Visas

• Apply online only
• be outside Australia and have a confirmed booking to travel to another country within 72 hours of arriving in Australia and the correct documents to enter that country
• if you are joining the crew of a non-military ship, be outside Australia and hold a Maritime Crew visa and the necessary crew documents
  • Nil fee
  • Transit visa not required for holders of Indian Diplomatic or Official passports.

9.   What requirements must applicants under 18 meet ?

Applicants under the age of 18 must prove that both their parents or legal guardians consent to the grant of the visa. Identity documents for both parents/guardians and the minor must be supplied to verify this permission.

If only one parent has custody this must be proven by supplying a document from the relevant legal authority (usually a court of law).

Claims made regarding other scenarios must be proven by supplying evidence from the relevant legal authority.

10.   How much money do I need to show ?

There is no prescribed amount or set formulae.

We assess each person's financial circumstances as part of a holistic view of the applicants reasons and capacity visit to Australia.

Applicants need to demonstrate that they have access to the money needed for the visit, the intended activities and associated costs.

We also take into account the applicant's personal financial and employment situation when considering our assessment of their intentions to undertake a genuine temporary visit and also their likelihood of complying with their visa conditions.

Every applicant's circumstances are individual and so is the evidence required. Tell us your circumstances and support your claims with evidence from official sources.

11.   Just a visit ?

Although you may have a long validity visa, you can not maintain residency in Australia on visitor visas. If you would like to live in Australia or stay longer than a short visit check out the options on the Australia government website.

12.  How can I supply further information

In a small amount of cases the Department will contact you with a request for further information to support your application. You can upload the requested information via Immiaccount.

13. I submitted an application online . How do I determine if I’m required to undertake a health examination ?

If you have applied online for your visa you can check if you need to complete health examinations in the 'View health assessment' tab in ImmiAccount.

Otherwise, you will be advised by email what examinations you need to do (if any). You will then be requested to complete these examinations within a certain time period.

To minimise processing delays, you should complete your required health examinations as soon as possible. 

14. How do I Initiate medicals before lodgement?

Through Immiaccount, you are able to link your application to your My Health Declarations.

Additional steps will be required if a significant health condition is identified during immigration health examinations.

You will not be advised of your results until after you have lodged a visa application. If a significant health condition is identified by a Medical Officer of the Commonwealth as part of the immigration health assessment process, a final opinion on your case will also not be provided until you have lodged a visa application.